Urban Kicks

At Urban Kicks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store.

1. Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, phone number, shipping address, and billing address
Payment Information: Credit card details (processed securely through Razorpay)
Order Information: Products purchased, order history, and preferences
Communication Data: Messages, feedback, and support inquiries

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your inquiries and provide customer support
Improve our products and services
Send promotional communications (with your consent)
Detect and prevent fraud

3. Information Sharing

Urban Kicks does not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Payment processors (Razorpay), shipping carriers, and analytics providers
Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology and processed through Razorpay's secure payment gateway.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

Access and receive a copy of your personal data
Correct inaccurate personal information
Request deletion of your personal data
Opt-out of marketing communications

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at help@letbuyy.com.