Shipping Policy
Last updated: January 2026
At Urban Kicks, we strive to deliver your orders quickly and safely. Please review our shipping policy below for details on delivery timelines, costs, and procedures.
1. Shipping Coverage
We currently ship to all serviceable pin codes across India. International shipping is not available at this time.
2. Processing Time
- Orders are processed within 1-2 business days after payment confirmation
- Orders placed on weekends or holidays will be processed on the next business day
- You will receive a confirmation email once your order is shipped
3. Delivery Options
| Delivery Type | Timeline | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Free on orders above ₹499 |
| Express Shipping | 2-3 business days | ₹99 |
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order status using the tracking link provided by our shipping partner.
5. Delivery Attempts
- Our delivery partner will attempt delivery up to 3 times
- If delivery fails after 3 attempts, the order will be returned to us
- Please ensure someone is available to receive the package at the delivery address
6. Shipping Delays
While we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or logistics issues. We will notify you of any significant delays.
7. Damaged or Lost Packages
- Inspect your package upon delivery
- If the package appears damaged, please note it on the delivery receipt
- Contact us within 24 hours at help@letbuyy.com for damaged or lost packages
8. Contact Us
For shipping inquiries, please contact us at help@letbuyy.com.
If you have any questions, please contact us at help@letbuyy.com